Eventfinda NZ Support

Booking Protect

What is Booking Protect?

Booking Protect is a third party refund protection. It is an optional service offered to customers at the time of booking. Purchasing refund protection through Booking Protect allows you to request a full refund in the unfortunate event that you cannot attend due to any of their predefined covered circumstances. The fee is 6.5% per ticket. Please see attached the policy wording for Booking Protect.

 

How do I apply for a refund?

Please follow the link to claim for your refund, https://refund.bookingprotect.com

 

Eventfinda refunded my ticket. Why didn't I get the ticket protection refunded as well?

Since Booking Protect is a third party, the fees get sent directly to them so we do not have access to those funds.

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