- Log in to the Eventfinda Promoter Portal anytime to view your ticket sales in real-time, manage ticket capacity, add sessions, change off sale time or create promo codes.
- Read our Pre-event checklist to ensure you'll be ready for event day.
- Unless you change the sales cut-off time, we’ll end sales one hour after the listed start time.
- Download your door list ahead of your event so you can see ticketholder information.
- Download the free Eventfinda Scan Tickets app to your phone. Once downloaded, set your country to New Zealand and log in with your Eventfinda Promoter Portal account details.
- Keep your audience in the know with Ticketholder Communications and easily send emails to your event’s ticketholders about venue information, customer surveys or cross-promote your future events.
- If the event has to be cancelled, you can mark this on the session. you'll log back into pro.eventfinda.co.nz and click Manage Ticketing. Then click the cancel button under the session and confirm the cancellation. If all ticketholders need to be refunded, Eventfinda staff have a way to refund everyone so we can do this part for you. Please email ticketing@eventfinda.co.nz
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To update your event description, when you log into pro.eventfinda.co.nz and click Edit Details, you'll be able to edit the description to let customers know the event will be cancelled/postponed. Save the changes and continue to finish.